Features
ATHOS Task Management and Helpdesk System is a mature application that provides a rich task oriented feature set, ideal for managing task centric business including helpdesk's, application development, job tracking.
Some of the features include:
- Easy to understand and use
- Password encryption
- Completely Scalable
- Customizable task categories
- Customizable task groups
- Customizable status list
- Customizable priority list
- Customizable severity list
- Customizable project list
- Task feedback and service level statistics
- Easy to configure security
- Simple user and group creation and maintenance
- Encryption of passwords
- Easy to add announcements/news section
- Knowledge base that can be standalone or created as a result of tasks
- Tasks can be created by users, task managers
- Tasks can be created by email
- LDAP support
- Extensive task search options
- Extensive statistics and reporting functionality
- Task statistics and feedback report
- Attachment support
- Database consistency checker
- Task notification via email, sms and pager gateways
- Automatic user account registration
- Public or private system allowing for guest access
- Customizable url settings
- Optional integrated forum
- Optional SSL support for secure communication
- Configurable email server support
- Optional Who's Online status
- Easy Upgrades
- Time Tracking Capabilities
- Contact Management
- Group security field value filters
Requirements
- PHP 4.0 or higher
- Web Server (IIS/Apache/other)
- MySQL v4.1+
- SMTP server for email support
- SSL for secure password transaction
- Optional Forum Software